Looking for answers? You've come to the right place! Here are some frequently asked questions and their answers to help you navigate through MetaHealth Cover with ease.
Log in to the HealthAssure website/App. Click on “Pharmacy” Tab. Upload your medical prescription and enter delivery details. Once the prescription is successfully uploaded, you will receive a prompt confirming that your order details have been shared with the pharmacy partner. The pharmacy partner will contact you within 1 day to confirm your order and share other details, such as the total billing amount at the time of this confirmation call. After confirming the order and billing amount, the pharmacy partner will dispatch your order, and you can track your order status through the HealthAssure Website or mobile app.
Yes, a valid prescription is needed for any kind of medicine order. You can get a prescription easily by booking a tele doctor consultation on your HealthAssure account.
You may not be able to return medicines once they are purchased, except in cases of order mismatch or if they have already expired.
