Looking for answers? You've come to the right place! Here are some frequently asked questions and their answers to help you navigate through MetaHealth Cover with ease.
Here are the steps to book a lab test or health checkup through the HealthAssure website or mobile app:
Log in to your HealthAssure account. Select the "Lab Tests & Scans" option and choose the health checkup package that you prefer. Click on "Book Appointment" and follow the instructions. Enter your location to find the nearest in-network diagnostic lab or hospital. Then, you can select your preferred location from the list provided. Choose a convenient date and time for your appointment from the available slots and verify your mobile number to complete the booking. You will receive a confirmation of your booking within 3 hours. On the scheduled date and time of your appointment, visit the diagnostic centre, and don't forget to bring a valid ID proof with you. You can access the report of tests/packages within 48 hrs on your registered email ID or download the same from your HealthAssure account. For any assistance with appointments or reports, please write to us at support@healthassure.in or call us at 022-61676633 (Mon-Sat, 9:00 am to 8 pm, excluding Bank Holidays).
Yes, the user can continue to avail exclusive discounts for up to 50% even after utilising the wallet balance.
No, but we advise you to consult a doctor before getting one done.
Yes, you may choose any one from the listed in-network centres on the HealthAssure Platform.
