FAQ

Looking for answers? You've come to the right place! Here are some frequently asked questions and their answers to help you navigate through MetaHealth Cover with ease.

We offer consultations for a wide range of health concerns such as colds, flu, fever, viral infections, chest infections, diarrhoea, nausea, vomiting, constipation, heartburn, rashes, food allergies, joint pain, arthritis, skin symptoms, depression, urinary tract infections, insect bites, fungal infections, allergies, sports injuries, lifestyle and diet advice, and more.

However, please note that these are general suggestions and a doctor will be able to provide personalized guidance based on your specific needs.

Absolutely! MetaHealth provides online consultations for health queries with a vast network of over 500 doctors onboarded on our platform. We understand the importance of finding a healthcare professional who you can trust and feel comfortable with, which is why we give you the flexibility to select a doctor of your preference to consult with.

Our platform is designed to offer you access to a diverse range of medical professionals, including specialists and general practitioners, to meet your unique healthcare needs. With our service, you can receive the medical attention you require from the comfort of your own home, without the inconvenience of traveling to a physical clinic.

Regarding the qualification of our online doctors, we strive to provide the best quality care to our users. Our doctors are all qualified professionals, and we carefully select and verify each doctor before onboarding them on our platform. They are experienced and trained to consult with patients online and provide appropriate medical advice and treatment.

Our services offer several benefits to our users:
Firstly, MetaHealth provides easy access to medical consultations with qualified doctors through our online platform, eliminating the need for physical travel to a clinic or hospital. This saves time and is especially useful for those with mobility issues or living in remote areas.

Secondly, our services are available at your fingertips, which means users can get medical help whenever they need it, whether they are on a holiday, in office, or, just at home. No need to step out!

Thirdly, our services are affordable, making healthcare more accessible to a wider range of people. We offer a range of packages and options to suit different budgets and healthcare needs.

Finally, our services also include preventive healthcare plans, curated to cater to your healthcare requirements, covering pharmacy, diagnostics, tele-consultation, and fitness domains.
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