Looking for answers? You've come to the right place! Here are some frequently asked questions and their answers to help you navigate through MetaHealth Cover with ease.

MetaHealth is providing unlimited consultations to offer more value and convenience to its customers. Unlimited consultations can help remove the barrier of the cost that may prevent people from seeking medical advice or consulting a doctor regularly.

This can encourage people to take a proactive approach to their health, which can ultimately lead to better health outcomes.

Additionally, unlimited consultations may be part of MetaHealth's preventive healthcare strategy to identify and address health concerns before they become more serious issues.

An online consultation, also known as a tele-consultation or virtual consultation, is a medical consultation that takes place remotely via phone. It allows patients to consult with healthcare professionals from the comfort of their own homes, without needing to physically visit a doctor's office or hospital.

During an online consultation, patients can discuss their symptoms, receive medical advice, and even get a prescription for medication. Online consultations have become increasingly popular in recent years, particularly during the COVID-19 pandemic, as they offer a safe and convenient way for people to access healthcare services.

To consult a doctor online, visit our website www.MetaHealthCover.com simply click on the 'Buy Now' button and provide us with your details to register. Once you've registered, we'll send you your login credentials via email, which you can use to log in to our application on either your Android or Mac device.

From there, you can choose from the 500+ onboarded doctors and schedule a tele-consultation at a time that works for you. During the consultation, the doctor will diagnose your condition and provide you with treatment options. If necessary, they can also provide you with a prescription and follow-up instructions.

By using our service, you'll be able to receive the medical attention you need from the comfort and convenience of your own home.

  • As soon as you buy a plan, you will receive a payment confirmation email.
  • Your Login ID and password for your HealthAssure Account will be sent to you, on your registered email ID, within the next 48 hours.
  • You can start using all the services provided under your plan as soon as you Login to your account.

MetaHealth aims to make quality healthcare accessible to every family at an affordable price. We leverage their size and scale to negotiate discounts with healthcare providers and use technology to streamline our services.

This allows us to offer a range of preventive healthcare services at an economical price, including pharmacy, diagnostics, tele-consultation, and fitness domains.

If you don't accept the online consultation request within the given timeframe, the consultation request will be considered expired or declined, depending on the service provider. You may have to initiate a new request if you still wish to consult with the doctor.

It is important to note that timely acceptance of the request is crucial to ensure that you receive the medical advice or treatment you need without any delay. Therefore, it is recommended to be available and attentive during the consultation request period to ensure a seamless online consultation experience.
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